Customize My Experience
Frequently Asked Questions

April 14, 2023

Load-In: Tuesday, July 4 – Wednesday, July 5

Client Walkthroughs/Inspections:

Tuesday, July 4 for sponsors activating hospitality on Wednesday, July 5.

Wednesday, July 5 for sponsors activating hospitality starting on Thursday, July 6.

Load-Out: Sunday, July 9 after conclusion of play.

Load-in and load-out instructions will be provided closer to the Championship.

You and your guests will enter the championship outside of the Visitor Center (Merchandise). Tickets will be scanned for the first time at the admission gate by the conference center and then again at the corporate hospitality check-in tent. When there ticket is scanned a second time they will be issued a day specific wristband. Guests’ tickets will not be scanned at the venue.

Between the hours of 7:00 a.m. and 7:30 p.m. on days you have elected to be open.

Each hospitality venue will be marked with an identification sign no larger than 2’ x ‘2 outside your hospitality facility/room. The sign will include only the 2023 U.S. Women’s Open logo and the name of your company based on what was provided in the Corporate Sign Form. Company logos will not be printed on the sign. No other signs are permitted on the exterior of your hospitality area.

Security is not provided for any of the individual hospitality areas. If you wish to hire a professional security guard for your specific facility/room, you must do so through the security firm selected by Pebble Beach Company. Please contact your Conference Services Manager for further details.

Pebble Beach Company is not responsible for any items left in a hospitality venue and does not recommend that you leave any valuables in your venue prior to, during, or after the tournament.

At no time does the Pebble Beach Company provide security for the individual hospitality venues. If you wish to hire a professional security guard for your specific facility/room, you must do so through the security firm selected by Pebble Beach Company. Please contact your Conference Services Manager for further details.

At the hospitality check-in, your guests will be issued a day-specific wristband after having their mobile ticket scanned for a second time. Their wristband will allow access into your venue for that day.

Your room will be serviced and cleaned nightly including daily refreshes of the restroom. There is a housekeeping button on your room phone if any emergencies should arise. If you are interested in additional housekeeping services, contact your Conference Services Manager.

Yes, there will be a phone in your room (instructions to dial out are listed on the phone), as well as, access to Wi-Fi.

There will be outlets for power included in your room. Any other specialty electrical request must be made by filling out Electrical Request Form in the forms section of the website.

More information on Championship viewing to be released in Spring 2023.

Any items for your Hospitality that you are having shipped to the Championship must be addressed exactly as follows:

Attn: YOUR NAME – with on-site cellular phone number
COMPANY NAME – 2023 USWO
The Lodge at Pebble Beach
1700 17-Mile Drive
Pebble Beach, CA 93953

Packages will be accepted up to seven (7) days prior to the program start date. Deliveries will be accepted from 9:00 a.m. – 4:00 p.m. Monday, June 26, 2023 through Sunday, July 9. 2023.  Packages sent before this time will require approval and storage fees will apply per day.

Movement of one (1) pallet will be subject to labor fees.

All outgoing packages must be ship-ready (i.e., securely taped with shipping labels, etc.). A storage and/or disposal fee will apply for items that remain on property after Monday, July 10, 2023.

May 22, 2023

June 9, 2023

Breakfast – 8:00 a.m. – 11:00 a.m.
Lunch – 11:30 a.m. – 2:30 p.m.
Afternoon Snack – 3:00 p.m. – 6:00 p.m.
Bar Service – 11:00 a.m. – 6:00 p.m.

No. Pebble Beach Resorts does not permit distribution or service of food or beverage that is not purchased by Pebble Beach Resorts.

Inform your Conference Services Manager of any guests’ dietary restrictions and we will do our best to accommodate.

The United States Golf Association (USGA) moved to a mobile, digital ticketing solution in 2022 to eliminate contact points and makes the customer experience safer and more convenient. This new approach enhances security, simplifies the distribution process by utilizing email addresses instead of having to mail or personally deliver/distribute tickets, and increases ability to track tickets and utilization. It’s also better for the environment, reducing significant paper waste from printed tickets, and keeps you up to date with the sports and entertainment industry trends and technology innovations.

The USGA ticket department will use the information provided on your Ticket and Parking Form to create your company’s account on the AXS ticketing platform. The Ticket and Parking Form is due by March 11, 2023 .

Digital tickets can be accessed in your account 30-60 days prior to Championship week.

*Note: The USGA will not release any tickets until they are in receipt of your fully executed hospitality agreement, Certificate of Insurance and all payments due for your hospitality package.

Please refer to the ticket allotment indicated in your signed contract or refer to the ticket allotment chart found on the ticketing page within this website.

Digital tickets can be managed through the U.S. Women’s Open app or through the USGA ticket portal by visiting USGA.org. Through the dashboard, you will have the ability to transfer tickets to employees or clients, keep track of tickets you have already transferred and what still remains in your ticket inventory and update your account information. You can also manage your tickets in the AXS app. You can download the AXS app from the Apple App Store or the Google Play Store.

Yes, you can send as many tickets as you would like to someone.

Yes, the person receiving the tickets would need to create their own AXS account to access their tickets. They can download the AXS app from the Apple App Store or the Google Play Store.

When you transfer tickets to a guest, they will receive an email letting them know that you sent them tickets, along with “next steps” instructions. They will have to download the AXS app and create an account using the same email address you used to transfer their tickets.

No. Guests will not be able to print their tickets from the AXS app. Mobile tickets must be scanned from a smartphone for entry. They will need have to have their tickets open in the AXS app when entering the Championship.

No. A mobile ticket must be provided within the AXS app. The digital ticket will be scanned at the admission gate. Tickets will not be accepted at either the admission gate or hospitality entrance if they are a screenshot.

Once transferred, the tickets are connected to your guest’s account, they simply have to come to the Will Call trailer, present their ID, and our ticket resolution team will assist them.

If your guest does not have a smartphone, they simply must go to the Will Call trailer at the main entrance, present their ID, and our ticket resolution team will assist them.

*Note: Their ticket must have already been transferred to their email address.

Yes. You can reclaim tickets if they haven’t already been accepted by the recipient. If the recipient has downloaded the AXS app and accepted the tickets, then a member of the USGA ticket department will have to recall those tickets and place them back into your account.

*Note: Please double check the email address before sending to be safe.

Yes. You can reclaim tickets if the recipient hasn’t already accepted them. If the recipient has downloaded the AXS app and accepted the tickets, then a member of the USGA ticket department will have to recall those tickets and place them back into your account.

Your guest will need to proceed to the hospitality check-in tent. They will have their ticket scanned for a second time and then be issued a day-specific wristband that will allow access into your venue for the day.

More information on Option Tickets will be released in Spring 2023.

<!–*Note: Option tickets will not be released unless full payment is received for both your hospitality package and the option tickets ordered.–>

Staff tickets are given to specific members of a client and who are scheduled to manage the hospitality suite. The staff ticket will grant you access to your hospitality venue.

More ticket information will be released in Spring 2023.

More information on Junior Tickets will be released in Spring 2023.

More information on parking passes will be released in Spring 2023.

Information for parking and transportation will be released in the Spring of 2023.

As a corporate hospitality client, you have the unique opportunity to purchase co-branded Championship gear and merchandise. Please ensure that any gifts you provide to your hospitality guests are in compliance with the USGA and not on the Prohibited Items list. Gifting to the general public is not permitted.

Yes. Grandstand seating will be located at strategic viewing areas throughout the course. It is available to all spectators including corporate hospitality guests on a first-come, first-served basis. Access to the grandstands will be closed once each specific grandstand reaches capacity.

The USGA will have meteorology staff on-site monitoring the possibility of dangerous or inclement weather. If hazardous weather conditions are approaching, special “weather alerts” will be displayed on video boards around the course. When the alert appears, spectators are advised to take immediate precautions (including clearing grandstands) PRIOR to play being suspended. In the event of a weather alert, please avoid open areas, hilltops, high places, isolated trees, golf carts and wire fences.

If play is suspended, indicated by one prolonged air-horn blast, it means that dangerous weather is in the vicinity. In the event of a suspension of play, grandstands will be cleared immediately. Play will resume as soon as conditions allow. Resumption of play occurs with two short blasts of an air horn, repeated once.

Please wear appropriate footwear suitable for substantial walking on hills, dirt paths and other uneven surfaces. Make sure to stay behind gallery ropes and follow directions of the championship marshals at all times. Do not cross fairways except at designated crosswalk areas. Drink plenty of fluids to prevent dehydration. To ensure safety at all times, walk carefully and never run.

Be considerate of others and kneel or sit if you are in the front row of the gallery. Stay quiet and stand still when players are about to hit or when instructed by marshals. The following acts are considered a breach of etiquette and could result in the loss of ticket privileges and/or expulsion from the championship grounds:

• Making rude, vulgar or other inappropriate comments or gestures.
• Verbal or physical harassment of players, volunteers, officials or spectators.
• Distracting a player or any disruption of play.
• Behavior that is unruly, disruptive, unsafe or illegal in nature.

Failing to follow the instructions of a U.S. Women’s Open staff member, championship official, volunteer or security personnel.

The USGA is committed to providing a positive and user-friendly experience for all spectators with disabilities and is pleased to provide the following services:

• Reserved parking spaces in designated U.S. Women’s Open parking locations for vehicles having the appropriate HD/DP license plates or placards.
• A number of complimentary mobility scooters to help spectators with disabilities traverse the grounds. Scooters will be issued on a first-come, first-serve basis and cannot be reserved in advance.
• A number of wheelchair accessible seating areas located in select grandstands throughout the course.
• A Disabled Services Committee comprised of volunteers who are available to assist disable spectators with transportation via multi-passenger golf carts to and from various locations throughout the course.
• Handicap accessible restroom units located throughout the course and in each hospitality area.

To expedite admission into the Championship, it is recommended that all prohibited items are safely stowed prior to arriving at the Championship. Please be sure to read the following list of prohibited items carefully:

• No Weapons (regardless of permit, including but not limited to firearms or knives)
• No Explosives and/or Fireworks of any kind
• No Tablets and/or Computers (mobile devices smaller than 7″ are permitted, subject to mobile device policy)
• No Drones
• No Selfie Sticks
• No Cameras (point and shoot, film, or DSLR) or Video Cameras (other than Monday through Wednesday for personal use only)
• No Noise-Producing Devices (including portable speakers)
• No Backpacks, Briefcases, Purses and/or Bags larger than 6″ W x 6″ H x 6″ D in their natural state
      Note: Transparent/clear plastic hand and shoulder bags no larger than 12″ W x 12″ H x 6″ D are permitted.
• No Signs, Posters and/or Banners
• No Food and/or Beverages except for medical or infant needs
• Water bottles (24-ounce size or less, no glass) are permitted provided they are empty
• No Glass, Coolers, Aerosol Cans and/or Spray Bottles except for medical or infant needs
     Note: Personal-care items (3-ounce size or less) are permitted.
• No Pets (other than service animals as defined by the ADA assisting disabled individuals)
• No Lawn Chairs and/or Oversized Chairs (carrying cases are not permitted)
• No Ladders and/or Step Stools or other similar items
• No Bicycles allowed inside admission areas or on the Championship grounds
• No other items or actions deemed unlawful, dangerous or disruptive by the USGA and/or Championship Security Personnel, in their sole discretion

Note: The USGA reserves the right to amend the List of Prohibited Items at any time to provide a safe and secure Championship.