Travel Advisors Resources

Our goal is the offer helpful support, tools and resources that will assist you in providing the highest level of service for your clients. Our fact sheets contain quick information on Pebble Beach Resorts and the surrounding area. You will also find a selection of brochures, giving you a more in-depth look at our golf courses, accommodations and other facilities.

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Pebble Beach Resorts Fact Sheets

The Lodge at Pebble Beach

The Lodge at Pebble Beach envelops the famed 18th green of Pebble Beach Golf Links.

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The Inn at Spanish Bay

Recognized for contemporary elegance nestled among Monterey pines.

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Casa Palmero

Casa Palmero’s intimate Mediterranean-style estate includes a unique check-in experience, boutique rooms, private events and meetings, and spa services.

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Pebble Beach Company Profile

Pebble Beach Company owns and operates The Lodge at Pebble Beach, The Inn at Spanish Bay, Casa Palmero, four world-famous golf courses including Pebble Beach Golf Links, The Spa at Pebble Beach and numerous other renowned attractions.

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The Spa at Pebble Beach

The Mediterranean-style Spa at Pebble Beach is a short walk from The Lodge at Pebble Beach, offering a variety of spa treatments including age-defying dermatology services.

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Pebble Beach, California

Find information on climate, average temperatures, available transportation and area attractions in Pebble Beach, Calif.

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Activities & Attractions

Enjoy our wonderful dining options, retail and spa experiences, Monterey Peninsula adventures, special events and tournaments, and grand recreation including tennis, hiking, surfing, and of course, legendary golf.

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Casa Palmero at Pebble Beach Resorts - Virtuoso Partnership

In addition to our world-class accommodations, exceptional dining, and legendary golf, Virtuoso guests at Casa Palmero will also enjoy such amenities as a $100 resort credit, daily European-style breakfast, and more.

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Pebble Beach Resorts Brochures

The Lodge at Pebble Beach, The Inn at Spanish Bay & Casa Palmero

Pebble Beach Resorts is a legendary place. Combine a dramatic coastline and mystical forest with a rich history of world-class accommodations, warm hospitality, expert service and grand recreation.

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Golf at Pebble Beach Resorts

Pebble Beach Golf Links, Spyglass Hill Golf Course and The Links at Spanish Bay are considered three of the best public golf courses in the United States, while Del Monte Golf Course boasts the title of the oldest continually operated course west of the Mississippi River.

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The Restaurants at Pebble Beach Resorts

World-class dining commensurate with world-class golf. Big flavors mix with global influences as renowned chefs put their special personal twist on locally-grown produce, sustainable seafood and top-quality meats.

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Meeting & Conference Space

The “greatest meeting of land and sea” is also the greatest meeting place on earth. Pebble Beach Resorts delivers high attendance, unforgettable experiences, lasting memories and long-term value.

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The Spa at Pebble Beach

Relax, rejuvenate and revitalize body and spirit at our 22,000 square-foot, full-service spa and salon nestled in the heart of Del Monte Forest. Choose from a variety of massages, body scrubs and wraps, water treatments, skin care and more.

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17-Mile Drive

The natural splendor of the 17 Mile Drive scenic tour through Pebble Beach hugs the dramatic Pacific coastline and delves deep into the 5,000-acre Del Monte Forest.

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Environmental Stewardship

Pebble Beach Company takes great pride in our environmental stewardship of the Del Monte Forest and the adjacent coastline along the 17-Mile Drive.

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Leisure Sales Brochure

Our Leisure Sales Brochure provides a handy overview of our luxury accommodations, legendary golf and world-class experiences, plus additional resort information and amenities.

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Pebble Beach Golf Academy & Practice Facility

Learn more about the cutting-edge technology, group programs and individual lessons available at Pebble Beach Golf Academy & Practice Facility, the world’s premier golf instructional experience.

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“Over the past seven years, it has been my pleasure and privilege to work with the dynamic Reservations Team at Pebble Beach Resorts. Not only are they professional in their response to the inquiries that I request, they are also creative and generous by putting together the best set of reservation options for my clients.

My client inquiries include a wonderfully-packaged golf experience, a romantic luxury getaway, a celebration with family and friends, and the fulfillment of a lifelong dream of playing on the world-renowned Pebble Beach Golf Links. My clientele also includes those on budgetary constraints.

Together, we have arranged many extraordinary guest experiences for Pebble Beach visitors. I am happy to say that I am sure the future holds many more wonderful booking opportunities for us all.”

Sincerely,
– SUZANNE GRAVELLE, Carmel Area Reservation Service, www.carmel-california.com

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“My recent booking experience with Andrea in Reservations was nothing short of delightful. Sweet, friendly and very well informed. She recommended a Spa Package, and the client agreed that it met all of their needs.

One word describes the experience, and that would be perfection.”

Sincerely,
– EILLEN LANDY, ALTOUR, www.altour.com

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“I booked an incentive trip with Pebble Beach Resorts and the Reservation Staff was friendly and knowledgeable! They offered a list of amenities to help make my job easier and my clients stay more enjoyable!

One word describes the experience, and that would be perfection.”

Sincerely,
– GENE WELLS, Windsor Travel Corp, Amex – Houston Tx, www.windsortravel.com

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“We are on our way home from the best trip we have EVER taken. Everything clicked like clockwork. It just couldn’t have been any better! You were the reason why because I didn’t know where to begin and The Lodge at Pebble Beach was perfect! Thank you for your patience and excellence in your work.”

Sincerely,
– J. MILSTEAD, Houston Tx

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“Golf Holidays International has sent thousands of golfers to Pebble Beach and these guests always come back with absolutely wonderful feedback. This is thanks to the people at Pebble Beach Resorts whom our team, but most importantly our customers, interact with. They are a prime example of fantastic customer service and a quality product. Their attention to detail and willingness to listen to our needs is extremely important to our company and this translates to the customers experiencing a trip of a lifetime. This is a ‘bucket list’ destination and the people at Pebble Beach make sure, for the guests’ benefit, to live up to these expectations. Being in the service business and knowing what customer service needs to be today we, along with our customer, would rate Pebble Beach Resorts as “OUTSTANDING!”

Sincerely,
– EMILY BROEDLING, Golf Holidays International

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“I have been to many, many New Year’s Eve events and the extravaganza at Inn at Spanish Bay ranks in the top two of all time. The effort that was put into the decorations, the incredible buffet, the outstanding service all made for an unforgettable New Year’s celebration. It was a spectacular evening at a truly wonderful property!”

Sincerely,
– DONALD M. DAVIS, President Luxury Travel, Inc.

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“I have been an American Express VIP travel agent for over 16 years and Pebble Beach Resorts was definitely one of the best places I have ever visited. I always knew it was a great destination for golf, but what surprised me was the variety of other activities available. Pebble Beach is truly an amazing destination for everyone.”

Sincerely,
– TRISHA McCARTNEY, American Express Travel Boston

Frequently Asked Questions


Can I take my commission out of the room cost now?


Commissions are paid to the travel advisors after the guest has departed.


How much commission do you pay?


10% on rooms only.


Can you mail the check and endorse it to me instead of the main headquarters?


No, it needs to go to the address in which the IATA is registered.


How long does it take to receive my commission?


The commission is mailed up to one month after completion of the stay.


Is golf commissionable?


Golf is not commissionable, however, room accommodations are.


Do I have to have an IATAN?


In order to receive a commission, you will have to have either an IATA, ARC or TIDS number.


What is your cancellation policy?


We have a 14-day cancellation policy.


Do you offer travel agency rates?


No, but we offer booking commissions and site visit rates for travel agents.


Can I receive commission if I do not have an IATAN?


Travel advisor commission forms are submitted to the “Director of Revenue” for review and to determine whether or not we can offer your agency commission.


Who do I call regarding rate and details for a site inspection?


We offer site visit rates throughout the year, based on season and availability. Site visits should be during the weekdays; if we can accommodate your request over a weekend, the site inspection should be completed before 5:00pm on a Friday arrival or prior to check-out on a Monday departure. Please complete a site visit request form and send a request to Karlyn Hawke, Director of Leisure Travel Sales, at hawkek@pebblebeach.com.


Who do I call regarding rate and details for a property tour for our travel division and/or multiple travel companies?


Please contact Karlyn Hawke, Director of Leisure Travel Sales, at hawkek@pebblebeach.com and she can arrange a site tour while on property. For overnight site visits, please complete a site visit request form and send to Karlyn Hawke, Director of Leisure Travel Sales.


Who do I contact regarding commissionable questions?


Please e-mail Dolores Leveron at leverond@pebblebeach.com or Vickie Cabalitasan at cabalitv@pebblebeach.com in Accounting.


If I am a tour operator or travel advisor, who do I contact regarding special rates for myself?


We offer tour operators and travel advisors discounted rates to stay if they have not previously stayed at the resort before. The discounted room rate is available for reservations Sunday-Thursday nights. Reservations can be booked for a maximum of two rooms a night and for a maximum of four nights. Golf tee times can be requested but are based on availability and are not discounted. Rates are based on availability and blackout dates apply. For more information, please contact Karlyn Hawke, Director of Leisure Travel Sales at hawkek@pebblebeach.com.


Who do I contact to hold rooms and golf until I get a response from my potential clients, and then place a deposit?


You may e-mail your reservation request to our Travel Advisor Direct Desk at traveldesk@pebblebeach.com. You can also contact our reservation specialists directly at (866) 543-9306. For international travel agents, please dial (831) 920-6695.


I have sent clients to the property many times over a number of years. What is my special rate?


Please contact Karlyn Hawke, Director of Leisure Travel Sales, to assist you with rate questions at hawkek@pebblebeach.com.


Are the “Stay and Play” packages commissionable?


“Stay and Play” packages are commissionable on the room portion only.


Are there special rates on golf for travel advisors?


No, full rates for golf apply.


Do you accept a CLIE number?


We will fill out the necessary information to be submitted for approval by our Director of Revenue.


Where is the commission check sent?


The address where the IATA, CLIE, etc. is registered.


Although our agency has never booked through Pebble Beach Resorts, is this reservation still commissionable?


A travel advisor commission form will need to be filled out and submitted for approval.


If my client would only like to reserve a reservation time (golf, dining or spa), will I receive a commission?


Hotel rooms are commissionable only.


What is required to confirm room reservations?


First two room nights, tax, and service is charged to a credit card as deposit.


Can we send an agency check for deposit?


Yes, we can put a reservation on a courtesy hold until a check can be sent based upon availability.


Can we use an agency credit card to pay deposit and/or prepay for reservations?


Yes, if arrival is less than 30 days. In the future, however, we will need a signed letter of authorization before we can charge the credit card.


Is there a direct number for reservations?


We have a dedicated direct travel industry number which reaches our reservations advisors to assist you. The number is (866) 543-9306.


Where can I find the promotional offers for travel advisors?


Please contact our Travel Advisor Direct Desk at traveldesk@pebblebeach.com for all current packages or special offers. You can also contact our reservation specialists directly at (866) 298-4002. For international travel agents, please dial (831) 920-6695. Also visit the Promotions section within this site here.


My client is celebrating a special occasion and I want to recognize his birthday. Is there anything special you can do?


Be sure to inform the reservations agent at the time of your booking so we can make a note of the special occasion. Complimentary wine, champagne or apple cider can be sent. If you would like to arrange something particular you may also e-mail the VIP requests to Karlyn Hawke, Director of Leisure Travel Sales at hawkek@pebblebeach.com.


Download Beautiful Pictures of Pebble Beach

Browse through images of The Lodge at Pebble Beach, The Inn at Spanish Bay, Casa Palmero, The Spa at Pebble Beach and the surrounding area.

Plan Your Next Visit to Pebble Beach Resorts

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Brochures

Contact Travel Advisor Direct

(866) 543-9306

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  • Conde Nast Traveler
  • Gold List, World’s Best
    2014
  • Travel + Leisure
  • World’s Best Hotels
    2003 - 2015
  • Forbes Travel Guide
  • Four-Star Award
    1997 - 2016
  • Conde Nast Traveler
  • Top Northern California Resorts
    2015